Secure Link Services

Modernise MOTO Payments. Reduce PCI Exposure.

Secure Link Services transforms traditional manual payment workflows into secure digital transactions - removing card handling from staff while enabling intelligent, ERP driven payment processes.

  • Reduce manual card handling.
  • Lower PCI DSS exposure.
  • Integrate with ERP systems.
  • Enable secure recurring payments.
  • Enterprise-grade reliability built on Adyen financial technology.
  • Secure Link Services built on Adyen Financial Technology

Why Modernise Traditional MOTO Payments?

Traditional MOTO (Mail Order Telephone Order) payment workflows have long been used to collect payments remotely.  However, increasing regulatory requirements, rising fraud risk, and growing compliance obligations are making manual card handling increasingly complex and expensive to operate.

Organisations that rely on MOTO payments are facing mounting operational overhead and increased exposure to compliance risk - driving the need for more secure, automated alternatives.

Increasing PCI Compliance Requirements

Handling cardholder data directly places organisations within the scope of PCI DSS regulations.  As standards evolve, maintaining compliance requires ongoing investment in secure infrastructure, staff training, access controls, and audit processes.  

Many organisations are finding that maintaining MOTO environments is becoming more resource-intensive each year.

Rising Operational Costs

Manual payment workflows require trained staff, secure systems, and ongoing compliance management.  These operational demands increase administrative overhead and reduce efficiency - particularly as payment volumes grow.  

Over time, maintaining traditional MOTO workflows can become significantly more expensive than automated alternatives.

Greater Security and Fraud Risks

Manual card handling increases the risk of accidental exposure, misuse, or fraud.Without secure customer authentication workflows, MOTO transactions can also be more vulnerable to fraudulent activity.

As payment security expectations increase, organisations must adopt more robust protection methods

Growing Demand for Digital Customer Experiences

Customers increasingly expect fast, secure, and convenient digital payment options.  Traditional MOTO workflows often introduce delays, require phone-based interaction, and create friction in the payment process.  

Modern digital payment methods improve customer experience while reducing internal workload.

Increasing Audit and Compliance Burden

Maintaining MOTO environments requires ongoing documentation, monitoring, and periodic validation to demonstrate compliance with PCI standards. These audit requirements place additional pressure on IT, finance, and compliance teams.  

Reducing internal card handling can significantly simplify audit readiness.

Modernising payment workflows does not require immediate replacement of existing systems.  Organisations can introduce secure digital payment methods alongside traditional MOTO processes - reducing risk while maintaining operational continuity.

Modernise Payments at Your Own Pace

Replacing traditional MOTO workflows does not need to happen overnight.

Secure Link Services is designed to operate alongside existing payment processes - allowing organisations to introduce secure digital payments gradually while maintaining operational continuity.

By adopting a hybrid model, businesses can reduce manual card handling immediately while transitioning to more automated payment workflows over time.

Stage #1 - Introduce Secure Payment Links

Begin by using secure payment links alongside existing MOTO processes.

  • Selected payments move to secure links.
  • Reduced manual card entry.
  • Customers begin self-service payments.
  • PCI exposure begins to decrease.

Stage #2 - Expand Workflow Integration

As adoption grows, secure payment links can be integrated into operational workflows.

  • ERP triggered payment generation.
  • Automated reminders and expiry logic.
  • Increased use of tokenised payments.
  • Reduced reliance on manual entry.

Stage #3 - Reduce MOTO Dependency

Over time, organisations rely less on manual payment processes.

  • Majority of payments handled digitally.
  • Minimal manual card handling.
  • Simplified PCI compliance posture.
  • Improved payment speed and security.

Secure Link Services integrates seamlessly into existing operations - allowing teams to continue processing payments while gradually introducing more secure, automated workflows.

No immediate system replacement is required.

No operational disruption is necessary.

Intelligent Payment Links That Do More Than Collect Payments

Secure Link Services transforms standard payment links into intelligent payment workflows.  Each payment request can be tailored to reflect real business transactions - supporting itemised billing, configurable payment behaviour, and seamless integration into operational systems.

Rather than simply sending payment links, organisations can create structured, secure payment experiences that align with their existing processes.

  • Itemised Payment Requests

    Create payment links that reflect detailed transaction information rather than simple totals.

    • Include multiple line items.
    • Show product or service descriptions.
    • Adjust quantities or pricing.
    • Update payment content before completion.
    • Improve transparency for customers.

  • Editable Payment Links

    Modify payment details before completion without generating new requests.

    • Update payment amounts.
    • Adjust item details.
    • Revise payment deadlines.
    • Correct order information.
    • Maintain continuity with customers.

  • Payment Lifecycle Management

    Control how payment links behave throughout their lifecycle.

    • Configure link expiration timeouts.
    • Schedule reminders.
    • Monitor payment status.
    • Automatically invalidate outdated links.
    • Track payment progress.

  • Multi-Channel Payment Delivery

    Deliver secure payment links through channels that match customer preferences.

    • SMS delivery.
    • Email distribution.
    • Embedded payment requests.
    • Direct system-generated notifications.

Intelligent payment links enable organisations to move beyond manual payment collection - introducing automation, transparency, and control into every payment interaction.

Secure Link Services integrates payment requests into existing business processes - allowing payment generation to align with operational events such as order creation, service completion, or account reconciliation.

  • ERP generated invoices.
  • Service completion events.
  • Subscription billing cycles.
  • Customer account updates.
  • MYPOS Connect Portal

Integrate Payments Directly Into Your Business Systems

Secure Link Services integrates directly with ERP, accounting, and operational systems - allowing payment workflows to be generated automatically as part of normal business activity.

Rather than manually creating payment requests, organisations can trigger secure payment links from existing processes such as order creation, service completion, or invoice generation.

This transforms payment collection into a seamless extension of operational workflows.

  • ERP Triggered Payment Generation

    Automatically generate payment links based on events within your ERP or operational systems.

    • Sales order creation.
    • Invoice issuance.
    • Service completion.
    • Delivery confirmation.
    • Account settlement requests.

  • Workflow Driven Payment Processes

    Embed payment generation into existing operational workflows to support structured payment management.

    • Generate payment requests automatically.
    • Send payment reminders.
    • Track payment status updates.
    • Update system records after payment completion.
    • Trigger downstream processes automatically.

  • Real-Time Payment Status Integration

    Synchronise payment status with ERP or accounting systems in real time.

    • Update invoice status automatically.
    • Record successful payments.
    • Trigger reconciliation workflows.
    • Provide real-time payment visibility.
    • Reduce manual reconciliation tasks.

  • Flexible Integration Architecture

    Secure Link Services supports integration through standardised APIs—enabling compatibility with a wide range of ERP and business systems.

    • ERP platforms.
    • Accounting systems.
    • Customer management tools.
    • Order management systems.
    • Billing platforms.
Adyen Interchange++ Fees v Blended Fees

Most Businesses Are Using One of Two Pricing Methods

Understanding the difference between these models helps explain where savings can come from.

SAP

  • SAP S/4 Hana
  • SAP Business ByDesign
  • SAP Business One

Through our API's and development team, we can seamlessly integrate with SAP S/4HANA, SAP Business ByDesign and SAP Business One, enabling secure data exchange and process automation between systems.  This integration allows businesses to synchronise key information - such as orders, inventory, and financial data - while maintaining alignment with existing SAP workflows and architecture.

Microsoft Dynamics 365

  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 Finance & Operations

Through our API's and development team, we can integrate with Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Finance & Operations, enabling secure, real-time data exchange between our platform and your ERP environment.  This integration allows key business data - such as orders, customers, inventory, and financial transactions - to flow automatically while preserving existing Dynamics workflows and controls.

Salesforce

Through our API's and development team, we can integrate directly with Salesforce, enabling secure, real-time synchronization of customer, sales, and operational data between our platform and your Salesforce environment.

Xero

Through our API's and development team, we can integrate with Xero, enabling secure synchronization of financial and operational data between our platform and your accounting environment.  This integration allows information such as invoices, payments, customers, and financial records to flow automatically while maintaining consistency with existing Xero processes.

QuickBooks

Through our API's and development team, we can integrate with QuickBooks, enabling secure, automated synchronisation of financial data - such as invoices, payments, and customer records - between our platform and your QuickBooks environment.

WinMan

Through our API's and development team, we can integrate with WinMan, enabling secure synchronisation of operational and financial data - such as orders, inventory, and customer records - between our platform and your WinMan ERP environment.

Caliq

Through our API's and development team, we can integrate with Caliq, enabling secure synchronization of operational data - such as orders, inventory, warehouse activity, and financial information - between our platform and your Caliq ERP environment.

Development & API's

All development is carried out by our in-house team of engineers based in the United Kingdom, ensuring direct collaboration, strong quality control, and rapid response throughout the integration process.

Automating payment workflows reduces manual processing effort, improves data accuracy, and shortens reconciliation cycles - freeing teams to focus on higher-value activities.

Integration also supports recurring and tokenised payment workflows - allowing organisations to manage ongoing payment relationships more efficiently.

Secure Tokenisation and Recurring Payment Capability

Secure Link Services supports secure tokenisation through Adyen financial technology - allowing payment details to be stored safely for future transactions.

This enables organisations to introduce recurring billing, subscription services, and repeat payment workflows without requiring customers to re-enter their payment details.

By removing the need to handle sensitive card data directly, tokenisation improves security while supporting faster, more efficient repeat payments.

  • Secure card tokenisation.
  • Recurring and subscription billing.
  • Stored payment methods.
  • Faster repeat payments.
  • Reduced manual processing.

Once a customer completes an initial secure payment, their payment details can be tokenised - allowing future payments to be processed quickly without re-entering card information.

Tokenisation is delivered through Adyen’s secure infrastructure - ensuring compliance with industry security standards.

Reduce PCI Exposure by Removing Manual Card Handling

Traditional MOTO payment processes require staff to handle sensitive cardholder data - placing organisations within the scope of PCI DSS compliance requirements.

Secure Link Services reduces the need for manual card handling by enabling customers to enter payment details securely through hosted payment links. By shifting payment entry away from internal systems, organisations can reduce PCI exposure and simplify compliance management.

This supports a more secure payment environment while lowering the operational burden associated with managing cardholder data.

  • Reduced Manual Handling of Card Data

    Secure payment links allow customers to enter payment details directly removing the need for staff to record, store, or transmit card information manually.

  • Lower PCI DSS Exposure

    By limiting the processing of cardholder data within internal systems, organisations can reduce their PCI DSS scope and associated compliance responsibilities.

  • Improved Security and Risk Management

    Secure customer-led payment entry reduces the likelihood of accidental data exposure or misuse associated with manual card handling.

  • Simplified Compliance Processes

    Automated payment workflows reduce the need for manual controls, documentation, and monitoring associated with traditional MOTO environments.

How Secure Payment Links Reduce PCI Exposure

  • No manual entry of card data by staff.
  • No storage of cardholder details internally.
  • Secure customer-led payment completion.
  • Reduced internal handling of sensitive data.
  • Improved audit readiness.

Reducing the internal handling of cardholder data is one of the most effective ways to improve payment security and simplify PCI compliance obligations.

Enterprise-Grade Security and Compliance

Secure Link Services is built on trusted payment infrastructure powered by Adyen financial technology - supporting secure, compliant payment processing across a wide range of environments.

All payment transactions are completed through secure hosted payment pages, ensuring sensitive cardholder data is handled within certified systems rather than internal networks.  Support for Strong Customer Authentication (SCA) and secure tokenisation further strengthens payment security and helps organisations meet evolving regulatory requirements.

By combining secure infrastructure with automated workflows, Secure Link Services enables organisations to modernise payment operations while maintaining strong compliance and security standards. 

  • PCI DSS–compliant payment infrastructure.
  • Secure hosted payment environments.
  • Strong Customer Authentication (SCA) support.
  • Tokenisation for secure repeat payments.
  • Encrypted payment communications.

Speak to Our Team for Professional Advice

 Whether you are introducing secure payment links alongside existing MOTO workflows or planning a broader payment modernisation strategy, Secure Link Services provides a practical path forward.

To get started, we need some basic information about your business.